Organization: Institution "Turan-Astana University"
Case Title: AI Agent “TAU-LibraryBot”
Project Overview:
The project involves the development of an intelligent chatbot designed to provide 24/7 support to students and faculty. The agent assists in searching for and accessing educational literature and scientific articles, as well as offering personalized recommendations based on academic curricula.
Key Features:
Integration of internal library resources
Processing user queries and maintaining chat history
Intelligent search and AI-powered response generation
Expected Results & Performance Indicators (KPIs):
80–90% of students and faculty are expected to use the system regularly
Potential user base: over 3000 people, with long-term coverage reaching 100% of academic staff and students
Deployment Platforms:
The chatbot will be available via:
WhatsApp and Telegram messengers
Live chat on the official websites:
Library Information Center: lib.tau-edu.kz
Academic journal: zharshy.tau-edu.kz
Full deployment is planned for Q4 2025.
Required Data Sources:
Electronic databases of the university’s Library Information Center
Academic journal databases
Additional Notes:
To ensure successful implementation, it is essential to pay special attention to the structure, formatting, and clarity of documents and materials used within the system.